Freedom of information

Under the Freedom of Information (Scotland) Act 2002, anyone has the right to ask for information held by the SSSC.

There are a few exceptions that may require us to withhold some of the information that has been requested, these include information that may be personal or commercially sensitive. We may also withhold information where it would cost an excessive amount to put together a response.

Please be specific about the information you are looking for. It helps us to identify what you require and answer your request more promptly. For example, does a specific date or time period apply?

Freedom of information (FOI) only provides a right of access to information which has been recorded by an organisation. For information to be recorded, it must be stored and held in some way - for example, in a report, spreadsheet, email, or a minute from a meeting.

Bear this in mind when wording your request, and try to ask for information which is likely to already be recorded and held. You should avoid asking for an employee's opinion or view on an issue, as this is often unlikely to be recorded.

For example, don't ask:

What were you thinking when you decided on the qualification criteria for workers in care home services for adults?

Instead, you could try:

Please send me information from all reports, correspondence or communications relating to the on the qualification criteria for workers in care home services for adults.

The Scottish Information Commissioner’s Tips for requesting information under FOI and the EIRs provide simple advice to help you make the most of your right to request information.

You should submit a requirement for review in writing no later than 40 working days after you received a response.

If you are dissatisfied with the way we have dealt with a request for information and want us to conduct a review of our decision you should write to us at:

Scottish Social Services Council
Compass House
11 Riverside Drive

Tel: 0345 60 30 891
Fax: 01382 207215


You may not need to request information, as it may already be available. The Freedom of Information Scotland Act 2002 required us to publish a scheme to specify the types of information we publish or intend to publish. We have adopted the Scottish Information Commissioner’s Model Publication Scheme. You can get information on how this scheme works on the Scottish Information Commissioner's website

We have produced an FOI Guide to Information 2017 that:

  • allows you to see what information is available
  • states what charges may be applied
  • explains how to find the information easily
  • provides contact details for enquiries and to get help with accessing the information
  • explains how to request information that has not been published.

Please contact the Communications Team at: or on 0345 60 30 891 if you have any queries.

All requests should be made in writing.

You can send your request by email to or by post to the following address:

Scottish Social Services Council
Freedom of information request
Compass House
11 Riverside Drive

All requests will receive a response within 20 working days.

If you are dissatisfied with our response to a request for a review you may make an application for a decision to the Scottish Information Commissioner at:

Scottish Information Commissioner
Kinburn Castle
Doubledykes Road
St Andrews
KY16 9DS

Telephone: 01334 464610

Our disclosure log shows all the FOI requests we’ve received by month and year, their current status and the answers we’ve provided. This means you can quickly and easily see questions which have already been asked and answered.

Click here to view the FOI disclosure log