We consulted on the supervisory and management qualification requirements for adult services during April 2017. Thank you to everyone who took part

What we consulted on

  1. What you think are the important elements of a supervisor’s role that relate to the supervision of staff, resources and processes. Also, what you think can support and challenge supervisors to do this well.
  2. Whether we should make changes to the minimum supervisory and management qualification requirements.


We are pleased to publish the full report of our consultation and tell you our decision.

  • We will not change the supervisory qualification requirement for supervisors in adult services.
  • We will increase the SCQF level of the minimum management requirement for managers in adult services from 8 to 9. This will only apply to managers who have not already met the current requirements and will take effect from 1 January 2020.

Change to management requirements

SCQF level 9 more accurately reflects the skills and knowledge managers need to carry out their management role and is more closely aligned with the national benchmark qualification at SCQF level 10.

Almost all current management qualifications we accept are at SCQF level 9 or above already. In addition, we will continue to accept qualifications that met the old requirement as long as individuals achieve them before 31 December 2019.

We anticipate that this change will affect very few – if any – managers.

Effective supervision

What you told us was important for effective supervision.

  • Communication skills, particularly around listening and empathy.
  • Knowledge, understanding and training around supervision methods, job role, legislation, policies, procedures, codes and frameworks.
  • Time.
  • Organisational support.
  • Being able to balance staffing, resources and workload.

What else we will do to support supervision.

  • Work with Scottish Qualifications Authority to revise the Professional Development Award Health and Social Care Supervision.
  • Pilot new approaches to better support supervisors with their post registration training and learning.
  • Promote and make links across the broad range of our work that supports supervision, including learning resources such as Step into Leadership, Promoting Excellence, the Continuous Learning Framework and Open Badges, as well as qualifications.
  • Promote the Codes of Practice for social service workers and employers as underpinning values and behaviours for carrying out and supporting effective supervision.

You can find the full report here and the summary report that we published in August here. You may also wish to refer to the Frequently Asked Questions that accompanied the online survey, which you can find here.

If you would like more information please contact Robert Kelman at robert.kelman@sssc.uk.com